Terms of service
Terms of Service
Last Updated: 10 June 2026
Welcome to The Compact Furniture Co.
The terms "we", "us", and "our" refer to The Compact Furniture Co. We operate this website and online store, including all related information, content, features, tools, products, and services (the "Services").
Our store is powered by Shopify, which enables us to provide the Services to you.
By accessing, browsing, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you should not use our Services.
1. Access and Account
By using our Services, you confirm that you are at least 18 years old or are using the Services under the supervision of a parent or guardian.
You agree that all information provided to us is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.
You may not transfer, sell, assign, or otherwise transfer your account to another person.
2. Products
We make every effort to display our furniture, finishes, colours, and specifications as accurately as possible.
However, colours and finishes may vary depending on your screen, device settings, lighting conditions, and natural variations in materials.
All product descriptions, dimensions, pricing, and availability are subject to change without notice.
We reserve the right to discontinue products or limit quantities at any time.
3. Orders
Placing an order constitutes an offer to purchase goods from us.
All orders are subject to acceptance and availability.
We reserve the right to refuse, cancel, or limit any order at our discretion.
If we cancel an order after payment has been received, a full refund will be issued.
Your purchase is subject to our Returns & Refunds Policy.
Products purchased through our website are intended for personal use and not for resale.
4. Prices and Billing
All prices shown on our website are in Pounds Sterling (£ GBP).
Prices may change without notice.
Unless otherwise stated, prices include VAT where applicable.
Delivery charges will be displayed during checkout.
You agree to provide accurate billing, payment, and delivery information and to update your details where necessary.
5. Shipping and Delivery
Delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by couriers, weather conditions, customs procedures, supplier delays, or circumstances beyond our reasonable control.
Risk in the goods passes to you upon delivery.
Ownership of the goods passes to you once payment has been received in full.
6. Intellectual Property
All content on this website, including text, photographs, graphics, logos, product descriptions, videos, and designs, is owned by or licensed to The Compact Furniture Co.
You may not reproduce, copy, distribute, modify, publish, or otherwise use any content without our prior written permission.
All trademarks, logos, and branding remain the property of their respective owners.
7. Optional Tools
We may provide access to third-party tools and services.
These tools are provided "as is" and "as available" without warranties or guarantees.
Your use of third-party tools is entirely at your own risk.
8. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the content, privacy practices, or policies of any third-party website.
Accessing such websites is at your own risk.
9. Relationship with Shopify
The Compact Furniture Co is powered by Shopify, which enables us to provide the Services to you.
Any purchase made through this website is made directly with The Compact Furniture Co and not with Shopify.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales transaction between you and The Compact Furniture Co.
You expressly release Shopify and its affiliates from all claims arising from purchases made through our store.
10. Privacy
Your use of our Services is subject to our Privacy Policy.
Because our website is hosted on Shopify, Shopify may collect and process certain personal information necessary to provide and improve its services.
For more information, please review our Privacy Policy and Shopify's Privacy Policy.
11. Customer Reviews and Feedback
If you submit reviews, comments, suggestions, photographs, or other content, you grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, modify, publish, and display that content for business and marketing purposes.
You confirm that you own or have permission to submit any content you provide.
We reserve the right to remove content that is unlawful, offensive, misleading, or otherwise inappropriate.
12. Errors and Inaccuracies
Occasionally there may be errors relating to product descriptions, pricing, promotions, delivery information, or availability.
We reserve the right to correct errors, update information, and cancel orders where necessary.
13. Prohibited Uses
You may not use our Services:
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For any unlawful purpose.
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To violate any applicable law or regulation.
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To infringe intellectual property rights.
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To upload malicious software or harmful code.
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To collect personal information from other users.
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To interfere with the operation or security of the website.
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To scrape, copy, or automate access to the website without permission.
We reserve the right to suspend or terminate access for violations of these Terms.
14. Artificial Intelligence and Automated Access
No automated system, bot, scraper, crawler, or AI agent may access or interact with the Services in a manner that disrupts, overloads, or bypasses website security measures.
We reserve the right to block or restrict automated access at any time.
15. Termination
We may suspend or terminate your access to the Services at any time if we reasonably believe you have breached these Terms.
Any rights and obligations that by their nature should continue after termination shall remain in effect.
16. Disclaimer of Warranties
To the fullest extent permitted by law, the Services and all products are provided on an "as available" basis.
Nothing in these Terms excludes or limits your statutory rights under applicable consumer protection laws.
17. Limitation of Liability
Nothing in these Terms excludes liability for:
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Death or personal injury caused by negligence.
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Fraud or fraudulent misrepresentation.
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Any liability which cannot legally be excluded under UK law.
Subject to the above, The Compact Furniture Co shall not be liable for any indirect, incidental, consequential, or special losses arising from the use of our Services or products.
18. Indemnity
You agree to indemnify and hold harmless The Compact Furniture Co, its directors, employees, agents, contractors, and service providers from claims arising from your breach of these Terms or misuse of the Services.
19. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
20. Entire Agreement
These Terms, together with our Privacy Policy and Returns & Refunds Policy, constitute the entire agreement between you and The Compact Furniture Co regarding the Services.
21. Assignment
You may not transfer your rights or obligations under these Terms without our written consent.
We may transfer our rights and obligations where reasonably necessary in connection with our business operations.
22. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
23. Changes to These Terms
We may update these Terms from time to time.
The latest version will always be available on this page, and continued use of the Services constitutes acceptance of any updates.
Contact
The Compact Furniture Co Ltd
Trading as The Compact Furniture Co
Company Registration Number: 17221604
Registered Office Address:
10 Lodge Vale
Chelmsford Garden
Chelmsford
England
CM1 6AX
Trading Address:
1 Burrows Close
Old Catton
Norwich
NR6 7FD
United Kingdom
Email: info@thecompactfurnitureco.com
Telephone: 01603 339247
Business Hours:
Monday – Friday
9:00 AM – 5:00 PM (GMT)
VAT Registration:
Not currently registered for VAT.
If you have any questions regarding our products, orders, deliveries, returns, privacy practices, or any of our policies, please contact us using the details above.